Last Updated: 6th September 2023
1. Refund Eligibility
We want you to be completely satisfied with your purchase. Our refund policy is designed to be fair and transparent. You may be eligible for a refund under the following conditions:
You have purchased a product or service directly from Wunderkastan Robotian Education Pvt. Ltd.
You request a refund within 5 days of the purchase date.
2. Non-Refundable Items
The following items are non-refundable:
Downloadable or digitally delivered products or services, including but not limited to software, e-books, digital downloads, and online courses, once they have been accessed or downloaded.
Services that have been rendered, initiated, or completed.
Products that have been opened, used, or damaged by the customer.
Products with a specific expiration date that has passed.
3. How to Request a Refund
To request a refund, please follow these steps:
Contact our customer support team at email@example.com.
Provide your order number and a detailed explanation of the reason for your refund request.
We will review your request and respond to you within 5 business days.
4. Refund Processing
If your refund request is approved, we will process the refund within 5 days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for your financial institution to process the refund.
5. Contact Information
If you have any questions or concerns regarding our refund policy, please contact us at firstname.lastname@example.org.
6. Changes to Refund Policy
Wunderkastan Robotian Education Pvt. Ltd. reserves the right to amend or update this refund policy at any time. Any changes will be posted on this page with an updated effective date.